Categories Innovation

Business Management – The K9 Revolution

Let the dog wag the tail.

In systems-starved businesses, where the tail still wags the proverbial dog, senior management miss too many opportunities for change. In the last three months, the change we see in Joe Forsyth is little short of amazing.

His tail wags happily, because he and his Leadership Team are most certainly in control.


Joe, founder and Managing Director of JGF Electrical, employed two great passions of his to make the changes needed. He found them in the combination of ‘Management’ … systemised administrative procedures, and ‘Leadership’ … manifest vision, structure and teamwork.

The tools? simPRO and Traction.

simPRO is the end-to-end (‘nose to tail’ if we’re sticking with ‘dog’ analogies) project management system that supports a streamline workflow, from estimating and quoting, to scheduling and job management.

“Whether it’s reactive call-outs, Social Housing contracts, or the larger commercial project work we’re involved with, the user-friendly systems now in place support everything we do.” said Joe.

He admits that great changes don’t happen without great effort, and particularly thanks all involved in the painstaking work needed to catalogue every commercial element of a busy electrical contractor to feed the basics into the system.

Leila, you are a star.

Traction is the title of an amazing book (and so much more) by Gino Wickman. Joe first read it 10 years ago, picked it up again 5 years ago … and yet again 18 months ago.


Flick it over to read the summary on the back and you’ll understand:

Do you have a grip on your business of does your business have a grip on you.’

You will have heard this sort of thing many times before – you know ‘…are you working IN the business rather than ON the business?’

Is the tail wagging the dog? Or the dog now wagging the tail? (Oh yeah!).

The cover notes go on to say:

All entrepreneurs and business leaders face similar frustrations: personnel conflict, profit woes, and inadequate growth. Decisions never seem to get made or, once made, fail to be properly implemented.

But, there is a solution.

It’s not complicated or theoretical. The Entrepreneurial Operating System® is a practical method for achieving the business success you have always envisioned. More than 80,000 companies have discovered what EOS can do.

Make that 80,001, because JGF have joined the EOS / Traction success story.

We will continue this success story shortly…